auPay User Registration Agreement
Version: v1.0 | Effective Date: 2025-10-13 | Jurisdiction: Republic of Singapore
1. Introduction
Welcome to auPay, a centralized cryptocurrency wallet application (the "Platform"). Before using our services, you must read and agree to the following terms.
Notice: By clicking "Agree" or completing the registration process, you are deemed to have read, understood, and accepted all terms and conditions of this Agreement.
2. Definitions
- Platform: The digital asset wallet and related service platform legally established and operated by [Company Name] in Singapore.
- User: Any individual or entity who registers, logs in, or uses the Platform’s services.
- Digital Assets: Includes but is not limited to Bitcoin, Ethereum, stablecoins, and other blockchain-based tokens.
- Wallet Services: Functions provided by the Platform, including asset custody, deposits, withdrawals, transfers, and asset exchange services.
- KYC: A process for verifying customer identity and ensuring compliance with regulations.
- AML/CFT: Anti-Money Laundering and Combating the Financing of Terrorism compliance obligations.
3. Acceptance of Agreement
By registering an account or using any of the Platform's services, you agree to be bound by this Agreement, the Privacy Policy, the Fee Schedule, and any other rules or notices issued by the Platform.
4. Registration and Compliance
You represent and warrant that:
- You are at least 18 years old and have full legal capacity;
- You are not listed on any sanctions list;
- The information you provide is true, accurate, and complete;
- You will not use the Platform for any illegal or prohibited activity.
The Platform has the right to require KYC procedures, including but not limited to identity verification, proof of address, and source of funds.
Failure to comply with KYC requirements or suspicion of unlawful activity may result in account restriction, suspension, or termination.
5. Services Provided
The Platform provides (but is not limited to) the following services:
- Wallet account creation and custodial storage of digital assets
- Deposit, withdrawal, and on-chain transfer of digital assets
- Access to transaction history and wallet balances
- Customer support and security alerts
- Disclaimer: The Platform does not provide investment advice or guarantee any return.
6. Account Security
- Users must properly safeguard their account information, including passwords, verification codes, fund passwords, and other related credentials.
- Any actions taken via your account are deemed to be initiated by you. The Platform is not responsible for any resulting losses.
- Please contact customer support immediately if you detect unauthorized access or credential compromise.
7. Fees and Adjustments
- The Platform may charge fees for deposits, withdrawals, and transfers, as published in its fee schedule.
- The Platform reserves the right to adjust its fee structure with prior notice.
8. Legal Compliance and Prohibited Use
Users may not use the Platform for the following activities:
- Money laundering, fraud, tax evasion, terrorist financing, etc.;
- Using false identity or information to register;
- Any act that violates Singapore law or international sanctions.
The Platform may suspend or terminate services upon detecting suspicious activity and may report it to authorities.
9. Risk Disclosure
- Digital assets are highly volatile and may result in partial or total loss.
- The Platform operates custodial wallets. Assets may be subject to risks such as theft, cyberattacks, or service outages.
- Users are solely responsible for understanding and accepting all associated risks.
10. Data Privacy and Protection
- The Platform adheres to Singapore’s Personal Data Protection Act (PDPA) in collecting, using, and safeguarding user data.
- You authorize the Platform to use your data for compliance, risk management, and service improvement.
- The Platform will not disclose your personal information to unrelated third parties unless required by law or with your consent.
11. Intellectual Property
All trademarks, designs, code, and documentation belong to the Platform or its licensors and may not be used without permission.
12. Account Termination
- Users may request account closure at any time, subject to asset clearance and compliance checks.
- The Platform reserves the right to freeze or terminate accounts for legal or compliance violations.
13. Limitation of Liability
To the extent permitted by law, the Platform is not liable for losses resulting from:
- Blockchain network failures, technical issues, or third-party errors;